SME Systems and Network Engineer

Overview

GovCIO is seeking an SME Systems and Network Engineer to support mission-critical IT programs for the U.S. Coast Guard (USCG). This position will serve as a key technical authority and Router SME, working directly with the Transport Platform Section (TPS) to assist with mission and daily operations. This position will be located in Alexandria, VA as a hybrid position, with the requirement to travel up to 25% (TDY) or deploy to remote sites to provide network architecture plans, hardware configurations, and integration support.

Responsibilities

As an SME Systems and Network Engineer, you will serve as the primary technical expert responsible for ensuring the operational readiness, architecture engineering, and tactical deployment of complex transport and network systems within the TPS. You will provide elevated technical support, serve as a Router SME, interface directly with Tier 2 teams and multi-disciplinary engineers, and deliver hands-on routing solutions in the field. Key responsibilities include:

Technical Router Subject Matter Expertise & Configuration

Provide deep subject matter expertise to the TPS, ensuring both long-term strategic mission objectives and daily engineering operations are executed successfully.

• Act as the primary hands-on Router SME to build, apply, test, and troubleshoot site-specific configurations for enterprise routers, ingest routers, and Cradlepoint edge devices.
• Isolate, troubleshoot, and resolve complex, systemic hardware and software anomalies affecting critical transport and tactical network infrastructure.

Elevated Technical Support & Mission Recovery

• Rapidly respond to and resolve high-priority Casualty Reports (CASREPs) to ensure the immediate restoration of degraded or non-operational maritime and tactical network infrastructure.
• Provide advanced, elevated technical support and act as a critical escalation tier for Tier 2 teams to engineer permanent fixes.

**Arch