CloudKettle
Director, Client Services
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Job Description
Director, Client Services =========================
Location
Remote within the United StatesCompensation: USD $250,000 – $300,000 OTE (50% Base / 50% Performance)Travel: Up to 25% to client sitesThe Work --------
Are you an experienced sales professional who prioritizes delivering true value from new client acquisition through to long-term client partnerships?
You should be motivated by achieving positive, measurable outcomes for clients who view you as a trusted advisor. In this role, you will lead the engagement strategy for enterprise Salesforce clients, managing the relationship from initial contact through years of growth. This is a consultative, revenue-generating position focused on navigating complex technology transformations leveraging the Salesforce platform and products. Rather than transactional sales, you will build a book of business by leveraging your professional network and acumen to provide strategic guidance to organizations as a peer and partner.This is a quota-carrying role. If that's not what you're looking for, this isn't the right fit.
Who Will Succeed ----------------
- Credible command of enterprise technology. Not that you architect a solution, but you can speak credibly about what a client’s technology should accomplish and where implementations fail.
- Analytical horsepower applied to operational reality. You structure ambiguous problems in real time, in front of executives, in contexts where the analysis carries real commercial consequences.
- Intellectual humility as discipline. Your value is helping clients see the true shape of a problem - working as a true partner to understand the breadth, depth, and complexity with your client, not for them.
- Equal stature with the C-suite. You partner with clients as a peer and can point to moments where pushing back on an executive's framing produced a sharper analysis they then defended as their own.
- Willingness to disqualify. You ca
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