eVISIONS

Vice President, Professional Services

Houston, TX, US$150,000-$180,000Posted 1 day ago

Job Description

Vice President, Professional Services

*Evisions helps higher education organizations work better. Our software eases your administrative load, so you can get back to the process of learning and discovery. Built and optimized for administrators, our solutions help you stay on top of your many tasks and responsibilities, reduce hassle and waste, and work more efficiently.*

The Vice President, Professional Services is accountable for the performance, scalability, and client impact of Evisions' Professional Services organization. This leader owns the Services business end to end translating strong demand and a growing project portfolio into predictable delivery, revenue, healthy utilization, and excellent client outcomes. The role requires a hands-on operating leader who can set clear priorities, build disciplined delivery practices, develop a highly capable team, and make fast decisions as client and business needs evolve. Success is measured by Services revenue attainment, utilization and capacity, backlog conversion, project health, client satisfaction, and the team's ability to execute consistently without adding unnecessary management layers.

How You'll Make an Impact

  • Own the Professional Services business and operating plan including revenue attainment, utilization, capacity, backlog conversion, delivery quality, and client outcomes against clear goals and forecasts
  • Scale the business by growing the existing team through a critical period of high growth, where projects can be variable and customized to each institution, expanding capacity without eroding utilization or margin as demand grows
  • Set a higher standard for project management and technical delivery, with clear expectations for scoping, status reporting, risk management, and client communication that hold up under a heavy project load
  • Serve as the executive escalation point for Evisions' most important or complex Services engagements, stepping in early when scope, timeline,

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