Managing Director, Operations

About K12 Coalition

K12 Coalition provides products and services that help K-12 schools and teachers achieve transformational learning outcomes. We tackle many of today’s toughest education obstacles, including teacher certification, test preparation, professional learning, curriculum, consulting, and strategic planning. K12 Coalition came together when educators with deep experience as teachers, school leaders, and high-level district administrators observed a genuine need for something better. Our divisions include iteach, Passage Preparation, Professional Development Institute, Teaching Channel, Lavinia Group, and Keys to Literacy.

About Lavinia Group

Lavinia Group is dedicated to driving meaningful academic improvements in K-12 education through instructional coaching, professional learning, high-quality curriculum, strategic planning, and summer school support that enhances educator effectiveness and strengthens student outcomes.

With deep expertise in school leadership, curriculum implementation, and instructional best practices, Lavinia Group delivers tailored, research-based solutions to meet the evolving needs of our partners. Guided by a commitment to equity, instructional excellence, and long-term capacity building, we work alongside educators and district leaders through hands-on coaching, immersive training, and collaborative partnerships. Our mission is to help schools achieve transformational learning outcomes that endure beyond our direct support.

Employment Type

* Full-Time * Exempt * Salaried

Location

Remote, available from anywhere within the U.S.

Travel

Occasional travel required to support RISE events, internal team retreats, operational planning activities, and other business needs that support program delivery and organizational effectiveness.

The Opportunity

The Managing Director, Operations leads the operational strategy, infrastructure, and systems that support the successful delivery and growth of Lavinia Group's, a division of K12 Coalition, products and services. This role is responsible for building scalable operational processes, aligning resources to organizational priorities, and ensuring teams have the structure, systems, and support needed to execute effectively.

The Managing Director oversees finance, contracting, resource planning, and operational functions across curriculum, RISE, coaching, and professional learning. This role is responsible for ensuring the division has the staffing models, workforce plans, vendor partnerships, and operational infrastructure necessary to meet program delivery needs throughout the year, including periods of peak demand.

What You’ll Do

Operational Strategy & Organizational Scalability * Develop and execute operational strategies that support organizational growth, scalability, and long-term sustainability. * Align operational priorities with business objectives and organizational goals. * Identify opportunities to improve efficiency, effectiveness, and service delivery across the division. * Partner with senior leaders to anticipate operational needs and proactively address capacity constraints. * Develop and implement operational plans that support organizational priorities during periods of growth and increased demand.

Operations Management * Oversee curriculum, RISE, coaching, professional learning operations, and division-wide finances. * Ensure operational readiness and successful delivery across programs and services. * Maintain systems, processes, and workflows that support organizational effectiveness. * Establish operational standards and best practices across service lines. * Monitor operational performance, utilization, and key business metrics.

People Leadership & Workforce Management * Lead and develop operations team members and leaders. * Build organizational capacity through effective team structure, talent development, and succession planning. * Establish accountability, performance expectations, and opportunities for professional growth. * Oversee workforce planning strategies that support year-round operations and seasonal program delivery needs. * Partner with leaders to forecast staffing needs and ensure appropriate allocation of full-time employees, part-time staff, and external resources. * Support the recruitment, onboarding, deployment, and management of seasonal and temporary staff as needed. * Foster collaboration and accountability across the operations function.

Process Improvement & Continuous Improvement * Evaluate and improve workflows, systems, policies, and operational procedures. * Implement solutions that enhance consistency, efficiency, and scalability. * Lead continuous improvement initiatives that strengthen organizational performance. * Use operational data and insights to inform decision-making and process enhancements.

Cross-Functional Partnership * Partner closely with product, school partnerships, and strategic initiatives leaders to support organizational goals. * Ensure operational considerations are incorporated into planning, implementation, and growth efforts. * Support a seamless experience for both internal teams and external partners through strong operational execution.

Other Duties * Support the team with additional tasks and responsibilities as needed to help meet evolving organizational goals and objectives. * Bachelor's degree required. * 7+ years of leadership experience in operations, business administration, project management, or related fields. * Experience managing complex operational processes and systems. * Demonstrated success leading teams and improving operational effectiveness. * Strong analytical, organizational, and problem-solving skills. * Experience supporting multiple functions within a growing organization. * Ability to balance strategic planning with day-to-day operational execution. * Strong communication and stakeholder management skills.

How We Work at K12 Coalition

Our work is grounded in five Core Competencies that guide how we collaborate, support others, and move work forward: Accountability, Adaptability, Collaboration, Customer Service Orientation, and Initiative. * Accountability: Following through on work, owning commitments, and communicating progress or challenges along the way. * Adaptability: Navigating change with flexibility and focus as priorities, information, or needs shift. * Collaboration: Working together across roles and perspectives to achieve shared goals. * Customer Service Orientation: Meeting the needs of internal and external partners with clarity, responsiveness, and follow-through. * Initiative: Taking action without waiting to be asked and looking for ways to improve systems, processes, or experiences.

Compensation Philosophy

As part of our commitment to maintaining fair and consistent compensation practices, new hires are typically brought into the organization at a salary between the band minimum and midpoint, based on their qualifications, location, internal alignment, and the budgeted amount for the role.

Why Work with Us

We believe in supporting the whole employee by offering a comprehensive benefits package designed to meet diverse needs. Our full-time employee benefits include flexible time off, paid parental leave, comprehensive medical, dental, and vision insurance, and a 401(k) with company matching. We are committed to fostering a work environment that promotes both personal and professional well-being.

Our Typical Selection Process

Our selection process typically includes an online application, a short phone interview, a hiring manager interview, a candidate exercise, and a final interview.

Equal Employment Opportunity

K12 Coalition is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need assistance or accommodation during the interview process due to a disability, please email us at recruitingteam@k12coalition. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Protecting Your Job Search

K12 Coalition is committed to a transparent and secure recruitment process. Please keep the following in mind as you explore opportunities with us: * Official communication: All recruitment-related communication will come from an @k12coalition.com email address. We do not use messaging platforms for recruiting. * Application process: We do not send unsolicited job offers. All open positions are listed on our official Careers Page, and any offer follows a formal interview process. * No upfront payments: We will never ask candidates to pay fees of any kind during the hiring process, including for training materials, background checks, or equipment.

If you receive any communication that does not align with the above, please report it to recruitingteam@k12coalition.com.