Lead AI/ML Engineer - Remote

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.

We are seeking a Lead AI/ML Engineer to lead AI-driven Operations and AIOps capabilities for the Optum Clinical Manager (OCM) Platform-a large-scale, mission-critical healthcare ecosystem supporting Utilization Management, Care Management, Clinical Operations, APIs, cloud services, and integrated applications. In this role, you will drive the vision, design, and deployment of a next-generation Digital Twin for Operations, enabling predictive insights, intelligent automation, incident prevention, automated root cause analysis, operational intelligence, and autonomous remediation capabilities. You will combine deep software/DevOps engineering expertise with technical leadership to deliver AI-powered solutions, mentor teams, and lead operational transformation during major platform incidents and reliability initiatives.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities

• Design, develop, and deploy enterprise-scale AI-powered solutions and Digital Twin capabilities to model platform health, system dependencies, workloads, and business transactions while emphasizing the responsible use of AI
• Leverage enterprise-approved AI tools, machine learning models, Agentic AI, and predictive analytics to identify operational risks, perfo