Director, AI/ML Engineering - Claims Automation & Orchestration - Remote

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives and help make the health system work better for everyone. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

The Director, AI/ML Engineering - Claims Automation & Orchestration will lead the design and delivery of an AI-enabled orchestration capability for Optum Health claims platforms. This role will help connect automation across claims adjudication, eligibility, payment integrity, appeals and other related processes by coordinating agentic AI, deterministic automation, workflow, validation and observability into a scalable end-to-end execution model. This leader will stay hands-on technically while building and leading an engineering team focused on improving claims processing speed, quality, transparency and operational efficiency.

This role owns the shared orchestration layer and enabling standards; Success requires a solid technical leader who can operate across a complex, matrixed health care technology environment, influence senior stakeholders and translate emerging AI capabilities into production-ready solutions.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be requi