Chief of Staff

Institute for Healthcare Improvement

Chief of Staff

Scheduled Hours

Full Time

Salary Range

$175,000.00-$290,000.00

Location

Remote, USA

About IHI

The Institute for Healthcare Improvement (IHI) is a leading, globally recognized not-for-profit health care improvement organization that has been applying evidence-based quality improvement methods to meet current and future health care challenges for more than 30 years. IHI provides millions of people in health care with methods, tools, and resources to make care better, safer, and more equitable; convenes experts to enable knowledge sharing and peer-learning; and advises health systems and hospitals of all sizes in improving their systems and outcomes at scale. IHI's mission is to innovate and lead transformational improvement in health and health care worldwide.

Position Summary

Reporting to the Chief Executive Officer, the Chief of Staff serves as a senior leader, strategic partner, and trusted advisor to the President and CEO, operating as an extension of the CEO’s leadership across the organization.

Operating at the intersection of strategy, execution, governance, and communication, the Chief of Staff ensures alignment, accountability, and disciplined follow-through on enterprise priorities.

As an enterprise integrator, the Chief of Staff strengthens executive team effectiveness, coordinates and accelerates cross-functional execution, and supports strong internal and external partnerships—advancing IHI’s mission, global impact, and long-term sustainability.

Role Clarification

This is a senior strategic Chief of Staff role designed to strengthen the effectiveness of the CEO and executive team by improving alignment, decision-making, communication, and follow-through on enterprise priorities. The role requires exceptional organization, preparation, judgment, discretion, and attention to detail