Vice President, Clinical Services

Position

Vice President, Client Services

Status

Full Time

Location

Remote

Reports to

COO

Compensation

$162000 - $202000

Who we are

Intent Clinical is a concierge mental health company with deep expertise and an intimate understanding of high-net-worth families and the advisors, legal teams, top-tier employers, and clinicians who serve them. Through a curated national network of more than 400 highly specialized professionals spanning the full continuum of care, we deliver focused care in life's most uncertain moments, moving with intention from first call to care plan faster than anyone else in this space. We are a growth-stage company scaling our operations nationally, and we are looking for an exceptional leader to grow with us.

Who you are

The Vice President of Client Services is a critical leadership hire responsible for the quality, consistency, and scalability of care delivery across Intent Clinical's national network. This role sits at the intersection of clinical leadership and operational discipline, ensuring that every client experience reflects our promise of focused, expert, concierge-level care.

Reporting directly to the COO, this leader will oversee the full-service delivery infrastructure, manage and develop the service delivery teams, and serve as the operational backbone of a company built on one promise: no matter the need, the right expert is always within reach.

What you’ll do

Service Leadership

* Oversee day-to-day care delivery across all service lines * Develop and implement operational standards, workflows, and quality benchmarks that ensure consistency and excellence at scale * Build and manage systems that support rapid, high-quality matching of clients to the right clinicians and specialists within our national team * Ensure the intake-to-care-plan process runs with the speed and precision that differentiates Intent Clinical in the