Software Developer Engineer

• Seattle, Washington, United States
• Full time

Immigration sponsorship is not available for this positionWhat you can expect

We are seeking a talented engineer to join our AI Agent Experience team to help build the next-generation intelligent collaboration platform. Our team focuses on the experiential layer of multimodal AI Agent capabilities, deeply integrated into the Zoom Workplace ecosystem. As well as redefining meetings, communication, and collaboration through Agents.

About the Team

You will play a key technical role, leading core architecture design and tackling complex systems, collaborating with top engineers globally to define AI-driven future work methods.

Responsibilities

• Architect and develop core AI Agent functionalities using Python and Java, ensuring high-performance, fault-tolerant, and high-availability backend systems that are deeply integrated into Zoom’s global platform;
• Design and implement distributed system components and APIs supporting multimodal AI Agents that handle real-time communication, meeting automation, and intelligent task management;
• Lead cross-functional engineering initiatives by collaborating with product managers, designers, and AI researchers to integrate large language model (LLM)–based capabilities into enterprise collaboration workflows;
• Analyze complex technical requirements and propose scalable design solutions aligned with Zoom’s architectural standards and data security protocols;
• Mentor global engineering teams, sharing specialized expertise in distributed system optimization, database design (MySQL/PostgreSQL, Redis, Kafka), and microservice deployment (Docker, Kubernetes);
• Drive system innovation by identifying and resolving performance bottlenecks, enabling continuous optimization across largescale, cloud-native environments;
• Ensure alignment between AI feature development and enterprise product strategy, contributing to architecture design reviews and tech