Services AI Portfolio and Governance Leader

Job Description

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The Services AI Portfolio and Governance Leader provides strategic oversight and program management across the full portfolio of AI initiatives within Gas Power Services. This role bridges strategy and execution—owning the centralized intake process, measuring value realization and ROI, establishing AI governance standards within Gas Power Services, and ensuring consistent program execution frameworks are in place. Partnering with GenAI Process Managers, IT/Digital Transformation (DT), and business stakeholders, this leader drives cross-portfolio visibility, eliminates duplication, documents standard work, and enables organizational transformation through training, upskilling, and content development. This individual will serve as the connective tissue across the Services AI program—ensuring initiatives are prioritized, governed, measured, and delivering measurable business impact at scale.

Essential Duties & Responsibilities

• AI Portfolio & Program Management: Provide cross-portfolio visibility across all Services AI initiatives; manage the AI initiative pipeline, track milestones, dependencies, and delivery timelines; own program-level status reporting and executive dashboards for senior leadership.
• Intake Process & Demand Management: Own and operate the centralized intake process for new AI use cases and requests; evaluate, prioritize, and route incoming ideas; identify duplicate submissions and opportunities to merge or consolidate efforts across the portfolio to maximize impact and reduce redundancy.
• Value Realization & ROI Measurement: Define and track adoption metrics, AI token spend versus business value delivered, and cost-benefit analysis per initiative; build and maintain portfolio health and ROI dashboards; present value realization insights to leadership and drive corrective actions when benefits lag.
• AI Governance & Standards: Serve as the AI Governance lead for