ServiceNow Systems Engineer w/Top Secret Clearance

A3 is seeking a talented and experienced ServiceNow Systems Engineer to join our innovative team. If you’d enjoy being responsible for managing the installation, administration, maintenance, backup, and restoration of a custom application built on the ServiceNow Platform for the DoD Enterprise, this role is for you! In this job you will: * Create and maintain all system sustainment and maintenance documentation (i.e. System Administration Manual, Configuration Management Plan, Continuity of Operations/Disaster Recovery Plans, Technical Design Documents, and Maintenance Plans). * Support all activities related to the installation, administration, maintenance, backup, and recovery of a custom application built on the ServiceNow Platform. * Design, develop, and implement strategies for system security, monitoring, backup, and recovery. * Support the Configuration Control Board (CCB) requirements and processes (i.e. Prepare deployment support documentation, manage change requests, solicit Product Owner (PO) approval, etc. prior to deployments and/or system patches). * Support data export and transfer as needed. * Capture and analyze application performance metrics and recommend performance improvement strategies to enhance system uptime, reliability, and stability. * Develop, maintain, and enhance processes, technical documentation, plans, and reports as needed. * Support Assessment & Authorization (A&A) activities under the DoD Risk Management Framework (DoDRMF) to maintain the application’s Authority to Operate (ATO). * Coordinate vulnerability scans, analyze results, and support remediation efforts. * Support assessments, security patching, and maintain compliance with all applicable policies, directives, and best practices. * Ensure compliance with applicable Security Technical Implementation Guides (STIGs), Task Orders/Operational Orders, Information Operations Conditions, Information Assurance Vulnerability Alerts (IAVAs), and other security controls, guid