Senior Staff Site Reliability Engineer

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

We are CloudOps— the team that keeps Splunk Cloud running for some of the world's most demanding enterprise customers, blending Site Reliability Engineering, Systems Engineering, and Service Engineering disciplines at a scale very few teams ever get to operate at.

When the hardest incidents hit, when a premier customer's stack is on the line, when a migration needs to land flawlessly — we are the team that gets the call; we are the escalation authority, the technical conscience of Splunk Cloud, and the bridge between customer impact and engineering action. We operate globally across the Americas, EMEA, and APAC, and we thrive on complexity — our engineers own entire customer stacks, drive cross-organizational change, and build the automation and frameworks that make the whole platform more resilient.

If you are the kind of engineer who wants real ownership, not just tickets — who wants to shape how a world-class SaaS platform operates, mentor the engineers around you, and leave a fingerprint on systems that millions of people depend on — this is the team for you

Your Impact

• You will be the most senior technical individual contributor on the team — setting the bar for technical judgment, architectural thinking, and operational excellence across the organization
• You will own the technical strategy for how the team responds to, learns from, and prevents critical incidents, serving as the designated point of escalation during P1/P2 events and making high-stakes, risk-informed decisions that protect customer uptime and trust
• You will hold deep ownership of the most complex customer stacks and shape the team's automation direction and infrastructure architecture decisions with regional and business-wide impact
• Your insights will directly shape how Splunk Cloud's operational processes evol