Senior Director, Global Shared Services Business Development

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Date: Sep 16, 2026 Location: US, Virtual, NOAM Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Senior Director, Global Shared Services Business Development (Remote)

*United States, Netherlands, India*

In this role, you will be responsible for program development and business partnerships across the Global Shared Services network. This role provides governance, stakeholder alignment and end-to-end oversight for operational, transformation and service delivery initiatives across Shared Services. Working closely with Operations leaders, business partners and support functions, the Senior Director ensures initiatives are properly defined, prioritized, governed, implemented and transitioned into sustainable operational support models while maintaining alignment with global business objectives.

As a Senior Director, Global Shared Services Business Development, you will

• Lead and develop management team and business partnerships, setting clear objectives, standards, and priorities
• Build consistent program management, stakeholder engagement, and documentation capability across the team
• Act as a structured point of coordination between business partners, and Shared Service Centers
• Support business cases, budgets, pricing and financial assessments for Shared Services initiatives
• Provide oversight of solution designs, mobilization, migration, stabilization and handover
• Support consistent governance across Shared Services locations and regional service centers as appropriate
• Provide governance and visibility of business partner health, service commitments and material risks
• Support operational and technology-enabled transformation efforts affecting Shared Services
• Maintain visibility of cross