Senior Director, Creditors Rights Service & Delivery (Remote)

We're Proof, a high-growth company in the legal tech industry, founded in 2017. We've built a best-in-class platform trusted by thousands of law firms across the United States for Service of Process, the formal delivery of legal documents, and E-Filing. We connect law firms with process servers and enable electronic court filing, delivering over 60,000 documents per month through a network of about 2,000 contracted process servers. We're working to make the legal system more efficient, transparent, and accessible than it's traditionally been.

### About the Role

Proof's Creditors Rights business is scaling quickly, and we're looking for a builder to own delivery end-to-end. As Senior Director, Creditors Rights Service & Delivery, you'll build and run the teams responsible for discovery, scoping, implementation, and filing across every new and expanding account. This is a build-and-run role: you'll define the operating model as much as you execute against it, working hands-on while the function is still taking shape. It's a chance to build the infrastructure behind a high-growth, mission-critical part of our business from the ground up.

### What You'll Do

• You'll own remote discovery, scoping, and implementation for all new and expansion Creditors Rights accounts.
• You'll serve as the subject matter expert for Creditors Rights service delivery, translating legal and procedural nuance into scalable operational process.
• You'll design, document, and continuously refine the end-to-end workflow, from discovery through scoping, implementation, and filing.
• You'll own remote research into new suit and affidavit filing requirements, keeping pace with jurisdictional and procedural changes.
• You'll build the infrastructure (workflows, tooling, documentation, training) needed to take the business from foundational to scaled.
• You'll establish quality control, SLAs, and productivity benchmarks for a function that's still being