Principal Software Engineer - Application Lifecycle

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

About the Team

ServiceNow's Application Lifecycle Engineering organization builds the platforms and tools that enable customers and developers to create, validate, deploy, and maintain applications at enterprise scale.

The team owns critical developer platform capabilities that improve developer productivity, application quality, and software delivery efficiency across the ServiceNow ecosystem. Our products support automated testing, application lifecycle management, CI/CD integration, developer tooling, and emerging AI-powered capabilities that help customers build software faster and more confidently.

As we continue investing in AI-native development experiences, we're focused on reimagining how developers build, test, validate, and operate applications through intelligent automation, agentic systems, and modern platform engineering practices.

What You'll Do

As a Principal Software Engineer, you'll help define the technical strategy and architecture for the next generation of developer platforms and AI-powered engineering productivity solutions.

• Lead architecture and technical direction across developer tooling, automated testing, and application lifecycle management platforms.
• Design and build highly scalable platform services that improve devel