Pharmacy Operations Manager – Front End

### About Us

At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.

### POSITION SUMMARY

The Pharmacy Hub is looking for an exceptional, high-potential healthcare operator who wants to grow into a major leadership role as the company scales. This is not a traditional pharmacy operations job and not a traditional sales management job. We are looking for someone who understands the pharmacy business, is intellectually curious, highly analytical, commercially minded, and capable of learning every part of the organization.

This position will lead front-end operations end to end — spanning sales, technical, finance, client onboarding, account management, and all pre-PV1 workflows (everything from intake and order entry through the point of pharmacist verification) — and will build and implement automation solutions, leveraging a healthcare or pharmacy background, to help us scale efficiently and improve the entire client journey from signed contract through launch, fulfillment, retention, and expansion.

As TPH continues to grow, this individual will help professionalize the front-end organization — replacing ad hoc workflows with documented, automated, accountable processes — and will become a trusted operational partner to executive leadership as responsibilities expand.

Reporting structure

this position reports directly to CEO. Team structure is expected to evolve, with responsibility for Sales, Onboarding, Account Management, the technical team's TPH stack, and the Pre-Pv1 team.

We want someone early enough in their career to still be hungry and highly coachable, but accomplished enough to d