Machine Learning Engineer Manager

• Seattle, Washington, United States
• Full time

Immigration sponsorship is not available for this positionWhat you can expect:

As a Machine Learning Engineer on our GenAI Engineering team, you will play a critical role in shaping the future of Zoom AI through innovative engineering solutions. You'll take the lead in developing and enhancing AI algorithms, techniques, and solutions for our AI Companion product. Working closely with experienced researchers and engineers, you'll be part of a dynamic team dedicated to achieving groundbreaking results in agentic AI.

Responsibilities

* Architectural Leadership + Design and evolve the architecture of ZVA and AIEA runtime services to ensure scalability, reliability, and performance. + Define and implement the agent runtime framework that supports multi-turn conversation understanding, contextual reasoning, and intelligent response generation. + Collaborate with cross-functional teams to integrate LLM-based reasoning and action orchestration into production systems. * Team Management + Lead and mentor a distributed team of AI researchers, software engineers, and system architects across multiple regions. + Foster a culture of innovation, collaboration, and technical excellence. + Oversee project planning, resource allocation, and performance management to ensure timely delivery of high-quality solutions. * Technical Strategy and Innovation + Drive the technical roadmap for ZVA AI and AIEA runtime services in alignment with organizational goals. + Evaluate emerging AI technologies and frameworks to enhance the team’s capabilities in conversational AI and agent intelligence. + Ensure best practices in model deployment, runtime optimization, and system observability. * Cross-Functional Collaboration + Partner with product, research, and infrastructure teams to align AI capabilities with business objectives. + Communicate technical vision and progress to stakeholders and leadership teams.