Lead Site Reliability Engineer

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

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Lumen's Network as a Service (NaaS) platform delivers on-demand networking at scale. As Lead SRE, you'll own the reliability of that platform — partnering with operations teams and development counterparts to drive technical direction and resolve systemic issues across a broad range of network topologies and applications.

You'll be accountable for platform observability, incident management, and automation, and you'll coordinate across architecture, engineering, and systems development organizations to measurably improve reliability. You'll also use AI and agentic tooling to build utilities that accelerate deployment automation, platform administration, and incident investigation.

Success in this role draws on networking fundamentals, cloud platforms, software development and troubleshooting methodology, and a bias toward automating what you'd otherwise do twice. We're looking for a change maker — someone who sees where the platform should go next and drives meaningful impact for the customers who rely on it

Location

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This role is designated as a fully remote position within the United States.

The Main Responsibilities

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