Lead DevOps Engineer (Application & IT Operations)

### Why Join Exadel

We're an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what's next.

What powers it all? Our people are ambitious, collaborative, and constantly evolving.

### About the Client

Founded in the Netherlands 180+ years ago, the company operates in over 150 countries. The customer is a global leader in information services for health, tax and accounting, risk and compliance, finance, and legal sectors.

### What You'll Do

• Mentor AppOps engineers, providing technical guidance, conducting code/review for automation scripting, and developing on-call operational excellence.
• Own production reliability for critical applications by defining, tracking, and enforcing SLOs, SLAs, error budgets, and capacity/performance baselines.
• Lead major incident response and production triage, driving clear business and technical communications, and ensuring data-driven root cause analysis (RCA) with long-term preventative actions.
• Direct release, deployment, and change operations by coordinating application deployments, assessing operational risks, enforcing readiness gates, ensuring compliance with client change processes, and validating post-deployment health to improve change success rates.
• Architect and maintain operational observability by designing and implementing enterprise dashboards, alert strategies, log/trace pipelines, and runbook automation for rapid system diagnosis and recovery.
• Establish and continuously improve operational standards, guardrails, and runbooks, while automating repeatable workflows and repetitive tasks to systematically reduce manual toil and improve operational efficiency.
• Partner cross-functionally with Engineering, CloudOps, Security, and Comp