Solution Group

General Manager - Wastewater Operations

Remote, US$140,000-$200,000Posted today

Job Description

Are You a Wastewater Expert Who Knows How to Build a Business?

We are looking for a dynamic, entrepreneurial, results-driven General Manager – Wastewater Operations to lead, grow, and transform our Eastern United States Region.

This is not a traditional operations management position. This is an opportunity for a proven wastewater leader and business-minded entrepreneur to take ownership of a region, build high-performing teams, strengthen customer partnerships, drive profitable growth, and establish a standard of operational excellence.

At Solution Group, we deliver specialized wastewater treatment solutions, chemical program management, and operational expertise to some of the most demanding industrial environments in the country, including dairy processing, rendering, and food and beverage manufacturing.

Our customers depend on us to solve complex wastewater challenges, maintain regulatory compliance, improve treatment performance, and reduce operating costs. We need a leader who understands these challenges firsthand and has the technical credibility, business acumen, and leadership presence to take our regional operations to the next level.

We are looking for a leader who thinks like an owner, operates like an expert, and leads like an entrepreneur.

THE OPPORTUNITY: OWN IT. GROW IT. LEAD IT.

As General Manager, you will have full accountability for the performance and growth of your assigned region. You will lead a multi-site wastewater operation with accountability for financial performance, customer relationships, business development, operational execution, safety, and talent development.

You will have the autonomy and accountability to make an impact, identify opportunities, challenge the status quo, and build a stronger, more profitable business.

Your mission is to create a high-performing regional organization that consistently delivers exceptional wastewater treatment results, outstanding customer experiences, strong financial performance, and a culture of accountability.

WHAT YOU WILL OWN

1. Business Growth & Entrepreneurial Leadership

Take ownership of regional growth, identifying new customers, developing market opportunities, and expanding our presence within existing accounts.
Build executive-level customer relationships that create trust, strengthen retention, and generate new business.
Identify opportunities to introduce additional services, technologies, and revenue streams across existing customer locations.
Partner with Business Development, Key Account Managers, and Technical Services to win new business and successfully launch new customer operations.
Explore strategic partnerships, acquisitions, and opportunities to expand our regional footprint.
Develop and execute a regional growth strategy with measurable revenue and profitability targets.

2. Full P&L Ownership & Financial Performance

Own the financial performance of the region, including revenue, EBITDA, labor, chemicals, materials, maintenance, and capital expenditures.
Drive profitable growth through disciplined financial management, cost optimization, and operational accountability.
Establish clear financial expectations and performance metrics throughout the organization.
Develop accurate forecasts, budgets, and action plans to improve business performance.
Communicate financial results, opportunities, challenges, and corrective actions to executive leadership.

3. Wastewater Expertise & Operational Excellence

Provide strategic and technical leadership across a portfolio of industrial wastewater treatment operations.
Leverage your deep wastewater knowledge to improve treatment performance, process stability, compliance, and operating efficiency.
Establish consistent operating standards, SOPs, preventive maintenance programs, and performance metrics across all locations.
Drive standardization and best-practice implementation while identifying opportunities to improve efficiency and reduce costs.
Lead troubleshooting and problem-solving efforts on complex wastewater treatment challenges.
Champion continuous improvement, root cause analysis, process optimization, and operational discipline.

4. Customer Leadership & Retention

Own the overall customer experience and build long-term, trusted relationships with key customer stakeholders.
Maintain a strong customer retention rate through proactive engagement, exceptional service delivery, and measurable results.
Lead strategic customer business reviews and identify opportunities to deliver additional value.
Partner with Key Account Managers to ensure customer expectations are consistently met and exceeded.
Position Solution Group as a strategic wastewater partner, not simply a service provider.

5. Safety, Compliance & Operational Discipline

Establish a culture where safety, environmental compliance, and operational excellence are non-negotiable.
Partner with HSE leadership to drive safety performance, accountability, and continuous improvement.
Ensure all locations maintain strong environmental compliance, documentation, training, and preventative safety practices.
Champion 5S, workplace organization, and consistent execution of operational standards.
Lead with visibility, accountability, and a commitment to ensuring every employee goes home safely.

6. Build, Develop & Inspire High-Performing Teams

Recruit, develop, and retain exceptional operational leaders and wastewater professionals.
Lead and coach Key Account Managers, Regional Managers, and Site Managers.
Establish clear expectations, performance goals, and accountability throughout the region.
Develop succession plans and create opportunities for employees to grow into greater leadership responsibilities.
Build a culture of ownership, collaboration, continuous learning, and results.
Lead by example and inspire teams to take pride in their work, their customers, and their performance.

7. Enterprise Leadership & Collaboration

Work closely with other General Managers and corporate leadership to share best practices and drive company-wide success.
Collaborate with Technical Services, Business Development, Sales, HR, Finance, and HSE to strengthen capabilities and execute strategic initiatives.
Contribute to the long-term growth, scalability, and success of Solution Group.

WHO WE ARE LOOKING FOR

We are looking for a strong, confident, entrepreneurial leader who brings together deep technical wastewater expertise, proven operational leadership, and a genuine passion for building a business.

You are someone who

Knows wastewater treatment. You understand industrial wastewater processes, treatment systems, troubleshooting, chemistry, compliance, and the operational challenges our customers face.
Thinks like a business owner. You understand P&L performance, revenue growth, cost control, and what it takes to build a profitable operation.
Is commercially driven. You naturally identify opportunities, build relationships, grow accounts, and turn customer challenges into business opportunities.
Leads with confidence. You know how to build trust, set expectations, develop people, and hold teams accountable.
Is operationally disciplined. You believe in KPIs, standardization, preventative maintenance, continuous improvement, and measurable results.
Is entrepreneurial. You are energized by growth, change, new opportunities, and the ability to make a meaningful impact.
Is a problem solver. You are comfortable navigating complex operational challenges and making decisions in a fast-paced environment.
Is collaborative. You understand that regional success contributes to company-wide success.

REQUIRED EXPERIENCE & QUALIFICATIONS

10+ years of progressive leadership experience in industrial wastewater treatment, environmental services, industrial services, utilities, or related operational environments.
Demonstrated expertise in industrial wastewater treatment operations, including treatment processes, troubleshooting, environmental compliance, and emerging technologies.
Proven experience leading multi-site or regional operations with direct leadership responsibility for multiple levels of management.
Previous full P&L ownership with demonstrated success improving profitability and financial performance.
A track record of growing revenue, expanding customer relationships, and developing new business opportunities.
Experience building and implementing operational standards, KPIs, SOPs, audit programs, and continuous improvement initiatives.
Strong financial and commercial acumen, including budgeting, forecasting, cost management, and accountability.
Experience with Lean, TPM, 5S, or other continuous improvement methodologies.
Exceptional leadership, communication, customer relationship, and change management skills.
Ability and willingness to travel 50% or more throughout the Eastern US Region.

Preferred Qualifications

Bachelor's or Master's degree in Engineering, Environmental Science, Business, Operations, or a related discipline.
State-issued wastewater operator license (Class A, B, C, or D, as applicable).
Lean, Six Sigma, or other continuous improvement certifications.
Experience with mergers, acquisitions, and business integration.

WHY SOLUTION GROUP?

At Solution Group, you won't simply inherit a job description and maintain the status quo. You will have the opportunity to influence the direction of a growing business, develop exceptional teams, strengthen customer partnerships, and make a measurable impact on our future.

We offer

Executive-Level Compensation: $140,000–$200,000 base salary, plus eligibility for an annual performance bonus.
Meaningful Leadership: Full regional ownership and the opportunity to directly influence business performance and strategy.
Entrepreneurial Opportunity: The ability to identify opportunities, drive growth, and help shape the future of the organization.
Strong Team Environment: Work alongside experienced wastewater professionals and collaborative corporate leadership.
Competitive Benefits: Health, dental, vision, 401k, Paid Time Off.
Professional Development: Continued technical training and opportunities for career advancement.
Travel Reimbursement: Mileage reimbursement for business travel.

THE BOTTOM LINE

We are looking for a wastewater expert who is ready to lead a business, not just manage operations.

If you have the technical depth to understand complex wastewater challenges, the business acumen to drive profitable growth, and the leadership ability to build exceptional teams, we want to hear from you.

Come build something great with Solution Group.

*Solution Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected status under applicable federal, state, or local laws.*

Pay: $140,000.00 - $200,000.00 per year