Director, Applied AI

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen–fast.

You'll lead the team that builds the intelligence every ZoomInfo AI agent reasons over — what's true about companies and the people in them, how they relate, and what they're buying. This role owns the B2B data graph strategy end to end, from training data through model serving, blending classical machine learning and data science with LLM and agentic systems. You'll set the technical bar for a small, senior team while staying hands-on, shipping code and prototypes alongside the engineers you lead.

What You'll Do

• You will extend ZoomInfo's B2B data graph into the long tail, making it the most comprehensive and accurate resource available, including companies with little public footprint.
• You will lead the team's work on agent memory, distinguishing what a user has supplied from what a system of record already owns.
• You will choose the right method for each problem — classical machine learning, language models, or code — based on measured evidence, and stop work that won't pay off.
• You will define the evaluation bar for the team's models and agents, building evaluation datasets, regression gates, and experiment designs that make quality claims trustworthy.
• You will own inference cost, latency, and capacity as core disciplines alongside model quality, including build-versus-buy and distillation decisions.
• You will hire and develop machine learning engineers, data scientists, and research engineers, growing senior engineers into technical leaders.
• You will represent the team's work across product, platform, security, and legal, and present results and their limits clearly to executives.
• You will set