Cybersecurity Operations Manager, Ford Energy

Overview

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At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move.

• Job Type: Full time
• Work Type: Hybrid

In this position...

We are seeking a Cybersecurity Operations Manager to lead, operationalize, and modernize our global security monitoring and incident response capabilities. This role oversees a hybrid operational model comprising internal direct reports and a managed security service provider (MSSP). The scope spans Enterprise IT, Product Cybersecurity, customer-facing applications and connected platforms, and Manufacturing/Operational Technology (OT) environments, ensuring robust detection, defense, and response across our entire digital and physical footprint.

What you'll do...

• Hybrid Team Leadership: Direct, mentor, and manage a high-performing security operations team while overseeing performance, SLAs, escalation pathways, and day-to-day operations of external MSSP partners.
• Broad-Scope Security Operations: Lead 24/7 security monitoring, incident triage, and response capabilities covering Enterprise IT networks, Cloud platforms, Product/IoT telemetry, customer-facing portals and mobile/web applications, and Manufacturing/OT facilities.
• Customer-Facing Application Security Monitoring: Own security monitoring, threat detection, and incident response for customer-facing applications, portals, and APIs — including authentication systems and customer data pathways.
• Connected Platform Monitoring: Lead threat monitoring and security telemetry analysis for external-facing platforms and the connected infrastructure linking customer environments to Ford Energy's cloud and support systems.
• SOC Engineering & Detection Quality: Drive continuous optimization of SIEM/SOAR platforms, detection rules, threat hunting playbooks, and automated response